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With things being what they are, how will I maintain a competitive edge? In this context, you’ll gain an understanding of the usefulness and value of having a well-versed, competent, experienced team. This talk concentrates on the methods of evaluation of patient satisfaction and shedding light on personal variations from one dentist to the other. Concluding with a comparison between further educational opportunities such as applying for a Masters degree or registering in a course. this talk will give you the insights you need to build a fruitful career.